Shipping policy

FREE USPS First-Class on orders over $55 📬

Shipping options and prices vary depending on the delivery address. Our shipping provider provides dynamic pricing to your door. To confirm the shipping cost for your order, add your items to cart and then enter your shipping address in the checkout. Shipping price and options will be displayed on the checkout page for you.

Orders that are placed before 2:00 pm, (UTC-06:00) on a business day (Monday to Friday) are shipped out the same day. Delivery of orders is done 2-7 business days after it has shipped. 📮

(Please note that delivery time can sometimes be affected by adverse weather conditions. Unfortunately, Minbie cannot guarantee delivery within the normal time frame under these circumstances. The shipping charges on these orders  will not be refunded)

Express shipping across the US with USPS

Shopify FC US West 1

555 Vista Blvd.

Sparks, NV 89434

Currently, we only ship within the US on our US store. For other countries visit https://minbie.com/

Note if the items you currently want are out of stock, please be assured that new stock is on its way and will soon be available.

Conditions of Using the Minbie products

The instructions that come with the Minbie packs contain important information for your child’s safety and health, as well as the directions for correctly using Minbie and how to prevent leaks. Instructions should be read before using Minbie products. Please email info@minbie.com if you would like us to email a copy of the instructions. I-Sip Trading Pty Ltd cannot guarantee that your baby will feed from the Minbie teat or benefit from the use of the Minbie teat. Please contact info@minbie.com if you have any questions.

Returns/Replacement/Cancellation and making changes to an order

For hygiene reasons, we cannot accept returns of Minbie baby nipples, bottles, dummies, breast pumps, sterilizers and accessories once they have been opened.  Any used products cannot be returned. If you have an issue with a product or believe it is faulty, please contact our customer service staff at info@minbie.com

Products can be returned within 30 days of receiving the order. To start the returns process an email must be sent to info@minbie.com. If your return is not a result of a Minbie error original shipping fees will not be refunded. We will provide you with a return shipping address, and you pay for the return postage using the carrier of your choice.

All Minbie products are sealed with a factory seal over the openings of the box. If these seals are broken, the item cannot be returned. Please send photos of the outer box, or shrink-wrapped pack, showing the box sealed over the opening on the top and the bottom. When photos show the packaging intact are received the return will be approved. You are required to send the order back to us within the 30 day return time. All returns go through a returns-check process that can take approximately two weeks to be completed. Please note that refunds are done minus the outgoing shipping costs.

The product will be replaced providing it is deemed not to have been tampered with or damaged through incorrect use. Every care has been taken with manufacturing in addition to doing multiple checks of each Minbie teat to ensure the highest quality of the product; and that they comply with the EU safety requirements. The Industrial Designers of the Minbie teat have many years of experience in the infant feeding area. For any faulty, damaged or missing teat, or other Minbie product, please contact info@minbie.com within 14 days of receiving your purchase to discuss the problem.

We process orders as soon as they come in thus the cancellation window is very narrow. If you wish to make changes or cancel an order please contact us immediately upon placing the order. Once an order has been processed/shipped no changes can be made to the order. The order can be returned upon receipt of it. Please follow the procedures listed under Returns policy to make a return.

An order confirmation email is sent after each order. The email is sent to the one used when placing the order. If you cannot find this email please check your junk/trash folder. If you are still not finding it contact our customer service team for assistance.

Why Choose Minbie?

We passionately believe in supporting the mother-baby breastfeeding bond. To help you we have created the Minbie

- Protects a baby's natural instinctive breastfeeding technique - use Minbie first and only to avoid the harm to breastfeeding of nipple-confusion

-Encourages a proper, comfortable, anti-mastitis breastfeeding-latch

-Supports natural breastfeeding - requiring a baby to work at the feed with

Minbie's instinctive breastfeeding-motion that helps with colic and reflux

-Minbie is made of premium-quality, German sourced, soft, flexible, BPA-free silicone Minbie is a breakthrough, unique, patented, multiple design award-winning and loved by a growing number of mothers - the instructions need to be followed.

We recommend Minbie as the first and only bottle-nipple for premature, full-term and older babies, so as to protect your baby's natural, instinctive breastfeeding technique

-Breastfeed if possible for the first 6 months

-For breastfeeding mothers who need to go back to work - Minbie's familiar breastfeeding-latch and motion has helped a lot of breastfed babies to accept a bottle

-For weaning, Minbie has helped many older breastfed babies to accept a bottle and begin to feed independently.

Nipple Description/sizes

Minbie nipple flow sizes start from the newborn stage up to the advance:

- XS extra slow (0+) is the slowest flow. This nipple is suitable for newborns and preemies.

- The 1+ slow flow is the second nipple size. This size is used when the XS gets to be too slow.

- The 3P, which means pace flow is used after the 1+ and is the flow between the medium and slow flows. It can be used from 2 months onwards or before depending on the baby's needs.

- The 3+ medium flow is follows the 3P. This flow is generally used up to 6 months or longer based on the baby.

- The 6 months range follows with the 6P and 6+ fast.

- The 9+ which is advanced flow is the last flow in the Minbie line.

Use Minbie first and only when bottle-feeding to protect your baby's precious, natural, instinctive breastfeeding latch and motion. Generic nipples train babies to feed differently and can quickly harm a baby's ability to breastfeed, resulting in the bottle taking-over. (See Minbie homepage for the benefits)

Premium-quality soft, flexible, BPA-free silicone sourced from Germany

Can help with colic and reflux 

The air-vent is at the top of the nipple and should be held this way when feeding. Please follow the instructions that come with the Minbie packs to help you to use the Minbie correctly. Contact info@minbie.com if you have any questions.

Minbie provides a high-quality feeding experience that nurtures the baby's feeding stage. Minbie supports proper suckling development of the jaw-complex and digestion.

Paced feeding is a way of feeding a baby that more closely mimics breastfeeding. It is when a baby feeds slower, and works harder to get his milk. This helps to protect the breastfeeding relationship while using a bottle. Minbie nipples are all designed to pace feed.

The Minbie teat sizes are carefully calibrated for age groups. We recommend the feeding kits because they generally have more than one flow size. This gives you a choice of two teat sizes in your baby's age-group to assist you with finding what is best for your baby.

- Does your baby feed strongly and fast?  Or, does your baby like to take time over a feed, pausing during a feed?

- Is your baby straining to get the milk out of the nipple fast enough?  Or, is the milk coming out so easy that it is flooding your baby's mouth. 

-  Is your baby happy feeding from the nipple?  Or, is your baby fussing and seeming frustrated?

By describing what is happening when your baby feeds, this can help to give you an indication of what size to choose.

Caring for your Minbie

Get the most out of your Minbie products...

To clean Minbie products please wash them in warm soapy water and rinse thoroughly, then sterilize and allow to air-dry.

- Do not clean in the dishwasher. If using a dedicated sterilization unit, microwave bags or sterilizing liquid follow the directions carefully.

- Check that the nipple and ventilation openings are clear. Clean with care so as not to cause damage to them as they are delicate.  

- Do not leave them soaking as they may become cloudy or weakened. 

- Do not use a bottle brush to clean the nipple.

The Minbie is made of premium-quality soft flexible silicone, it is important to follow the instructions so that you get the best use of the product and also to know how to prevent leaks.

Customers report that the

Minbie lasts very well when they follow the instructions for cleaning and use. It is a requirement that babies’ nipples should be replaced every 3 months or sooner. If there is any sign of weakness or tearing, dispose of the nipple immediately and replace it.

Minbie Sterilizer

Removes 99.9% of harmful bacteria and viral pathogens to keep baby healthy with our all-in-one large capacity steam sterilizer and clean-air dryer. 

The Minbie sterilizer comes with a 1 year warranty from the date of purchase.

We find that the best way to descale is to put 60ml white vinegar in the round stainless steel heating plate and 60ml water, then leave it until the scale is dissolved and pour down the sink (being careful not to let the fluid get in the air-vent on the base). If there are any dark spots remaining they are a cosmetic issue that does not affect the structural integrity, the lifetime and the ability of the product to sterilize and steam clean.

The plastic parts of the sterilizer should be wiped down with a damp cloth on all surfaces every 2 days. The base unit must not be immersed in water. The barrel, the tray and the lid can also be washed in soapy water and then rinsed and dried.

50-60mls water in the heating plate works well for 5-6 minutes sterilization. If 90ml or more is put in most times, there can be a build-up of condensation inside the motor, or it can be too much water to evaporate before the unit switches to drying mode. Drying mode is best at 50 minutes unless the surrounding air is very dry.

Six bottles can fit at a time. The height should be no higher than 16cm or 6.3 to fit. Other accessories can be added around the bottles if they fit loosely so the steam can circulate around them. The tray above the bottles holds the smaller items like collars and teats and breast pump parts that need cleaning. The height should be no more than 60mm.

Open the screw of the filter cover, then slide the cover out. Remove the HEPA filter and gently vacuum the dust off the grey side first, then check the other side and gently vacuum if needed. Replace the filter and cover.

The height of the Sterilizer is approximately 39cm / 15".  The width is 27.5mm / 10.5". The depth 19.5mm / 7"

Yes, it does but the bottle height should be no higher than 16cm or 6.3.

General queries

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We aim for all product descriptions to be as accurate as possible. However, there may be inaccuracies at times for which we apologize and will correct upon knowledge of this. If your order was delivered missing an item listed in the description please contact our customer service team at info@minbie.com

Gift Cards cannot be redeemed for cash or refunded.  They can be used on all products, including sale items.

The Minbie is compatible with a number of standard wide-neck baby bottles (49.5 - 50.5mm outer neck diameter). The Minbie does not fit narrow-neck bottles or very wide bottles. We cannot guarantee a fit with other brands, and therefore recommend the use of the Minbie bottles.

To provide you with the best possible customer support and interaction Minbie is sold direct online on our site.

Due to the demand for our current stock, we are not offering samples.